We are a Membership Organisation operating a membership benefits Programme called the Added Value Programme. Our aim is to add excellent value and benefits to the shopping and purchases of our members by offering them cashbacks on various goods and services bought via our website under the following initiatives.
- Free Cash for Sports
- Free Cash for Education
- Free Cash for Health
- Free Cash for Good Causes
- Free Cash for Lifestyles (Holidays, birthdays, bills and so on).
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Why We Do It (Our Mission Statement)
We firmly believe in the development and well being of the individual and as such, operate this website, with a view that the benefits derived by individuals will be used to further their self development and personal well being.
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The Added Value Programme
The Added Value Programme is open to everyone - even businesses. To join, you must complete our AVP application form. Upon registration, you will be issued with a personal Added Value membership number and be able to receive our cashbacks.
To register for the Added Value Programme, please click here.
To view the terms and conditions of the Added Value Programme, click here.
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Cashbacks
Members can get substantial amounts of cashbacks per annum if they target their shopping through our website. Note that the prices of the goods and services which you get by shopping with vendors through our web site, are exactly the same as the prices you will get if you shopped with them directly. However, by shopping via our website, you will also receive cashbacks from us.
How Does Cashback Work?
When you make a purchase from a retailer featured on X-Braand after clicking through from our site, the retailer will give us a commission for sending you to their website. We share this commission with you when you earn money, which we call 'cashback' and is actually paid by the retailer. Then, we'll make your cashback 'payable' for you to withdraw and spend.
When Will You Get Your Cashback?
Your cashback should be notified to you within 7 days of your purchase, but it usually isn't ready to withdraw straight away. We need to wait until the retailer's returns period is over before they confirm your cashback, and then once the retailer has paid us the commission for your purchase, we'll make your cashback 'payable' and ready to withdraw and spend.
What Payout Methods are Available?
Withdrawing your cashback rewards is easy and it will be paid out to your bank account or PayPal account.
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Free Delivery Offer
Our Free Delivery is offered to you when your cashback (as described above) becomes “payable” and ready for you to withdraw.
For the avoidance of doubt, 1 purchase which results in a cashback, will give you 1 Free Delivery Offer Point once the cashback becomes payable.
Note that our Free Delivery Offer Points are only available on cashbacks resulting from:
1. Purchases made on items which the vendor on our website does not offer a free delivery on; and
2. Purchases from a vendor NOT excluded from the Free Delivery Offer Point. Such vendors will have the statement “Free Delivery Offer Point not available on purchases with this vendor” clearly stated in the product offer section for such vendors.
Multiple purchases from vendors on our website will result in multiple cashbacks which will give you multiple Free Delivery Offer Points, as long as points 1 and 2 above do not apply to the purchase.
You can also use our Free Delivery offer to ask us to arrange the collection of any items you purchase from any vendor and deliver to you. This vendor DOES NOT have to be one of the vendors listed on our website.
We offer free delivery on clothing items and similar sized goods, home products (excluding furniture), health and beauty products, purchased from any retailer, as long as they allow for the collection of items and goods from them. We require the items to fit into a small van, be less than 1 meter in length, height and width, and have a total weight of 30 Kilograms or less.
Which Retailers Can You Get This Free Delivery Offer with.
Our Free Delivery offer is only available on Free Delivery Offer Points resulting from cashbacks obtained from purchases made on items;
1. which the vendors on our website do not offer a free delivery on, and;
2. from a vendor that is NOT excluded from the Free Delivery Offer Point.
We will arrange the collection of any items/goods you purchase from any vendor and deliver to you when you have a Free Delivery Offer Point. For the avoidance of doubt ,1 Free Delivery Offer Point will give you 1 free delivery.
How does the Free Delivery Offer work?
1. Make a purchase from any vendor, ask for the items purchased to be sent to a store or collection point within 10 miles from where you want the delivery to be made. You can check the distance on the following website:
www.theaa.com/route-planner
2. Notify us that you want to use your Free Delivery Offer Point to arrange a collection by us, and our courier will pick up the item(s) from the store or collection point and deliver them to you.
We currently only deliver to addresses which have a postcode starting with the following letters;
N - London
E - London
W - London
NW - London
WC - London
EC - London
SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW11, SW12 - London
SE1, SE11 - London
If your postcode is not included in the above, you can still shop and the retailer will deliver to you as usual, based on their terms and conditions.
When Will You Get Your Free Delivery?
Once you are notified by the retailer that your items are ready for collection, send an email to us at customerservices@x-braand.co.uk
(or WhatsApp us on (UK) 07444 121341) with the collection details and a courier from our courier partner will be despatched to collect them.
We aim to collect within 48 hours after we confirm your collection order.
Your items will be delivered to you by our courier partner within 72 hours after they are collected from your selected store or collection point.
ORDER PROCESSING
Orders are processed and delivered Monday to Friday, excluding public holidays. When collection orders are confirmed Monday to Friday,
we aim to collect within 48 hours as long as the next 48 hours do not fall over a weekend or bank holiday. Once the items or goods have been collected,
we aim to deliver within 72 hours, as long as the next 72 hours do not fall over a weekend or bank holiday.
BUSY PERIODS
During periods when we are receiving high volumes of orders (such as Christmas and Sale periods) order processing times may be longer.
We try our best to process your order as quickly as possible, however we do ask for your patience and state that it may take slightly longer than usual.
If you are experiencing delays with an order, please contact our Customer Care Team Monday to Friday, 9am - 6pm (UK time) by Email at customerservices@x-braand.co.uk (or WhatsApp us on (UK) 07444 121341)
Same Day Delivery Required?
We can provide a same day delivery service based on our Free Delivery Offer as described above for a fee.
If you have a Free Delivery Offer Point, the fee will be £20
If you do not have a Free Delivery Offer Point, the fee will be £28.
If you require this service, send an email to us at customerservices@x-braand.co.uk (or WhatsApp us on 07444 121341) with the collection details and a courier
from our courier partner will be despatched to collect them. We aim to collect within 2 hours after we confirm your collection order and will deliver ASAP.
Please note that the requirements mentioned in the paragraph below headed “Things to Note About the Free Delivery Offer” also apply here.
SAME DAY DELIVERY ORDER PROCESSING
Orders are processed and delivered Monday to Friday, excluding Saturday, Sunday and public holidays. Orders can be placed between 8am and 5pm Monday to Friday.
When collection orders are confirmed Monday to Friday, we aim to collect within 2 hours. Once the items or goods have been collected, we aim to deliver ASAP.
SAME DAY DELIVERY BUSY PERIODS
During periods when we are receiving high volumes of orders (such as Christmas and Sale periods) order processing times may be longer. We try our best to
process your order as quickly as possible, however we do ask for your patience and state that it may take slightly longer than usual. If you are experiencing
delays with an order, please contact our Customer Care Team Monday to Friday, 9am - 6pm (UK time) by Email at customerservices@x-braand.co.uk (or WhatsApp us on (UK) 07444 121341)
Things to Note About the Free Delivery Offer
Note that you will need to advise the retailer that you are nominating someone else to pick up the items on your behalf.
At the delivery point, our courier will;
What Happens If You need to Return the Items?
You can return the items yourself or you can arrange for our courier to return them to the store
on your behalf, however there will be a charge for this. Email customerservice@x-braand.co.uk (or WhatsApp us on (UK) 07444 121341) for a quote.
Expiration Date of Free Delivery Offer Points
Free Delivery Offer Points expire 31 days after they are issued which is when your cashback (as described above) becomes “payable” and ready
for you to withdraw.
Redemption Value of Free Delivery Offer Points
X-Braand does not currently offer a redemption value for the Free Delivery Offer Points. However, our courier partners will be setting up a
scheme in the very near future, where they will be buying up unused Free Delivery Offer Points which haven’t expired. Keep an eye on this page
for future developments.
Can I pass on my Free Delivery Offer Points?
Yes you can pass on your Free Delivery Offer Points to any person, business or organisation you wish. Contact us when you are ready to do so.
By email to: customerservice@x-braand.co.uk (or WhatsApp on (UK) 07444 121341)
Identification
Each time you contact us, we will verify your identity by asking you to confirm certain details supplied by you when you registered. Ensure you
keep your details like; phone/mobile numbers, email and postal addresses etc., up to date.
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Data Protection Policy
We are registered with the Data Protection Registrar (Reg: No. X3899209) and will store and process information obtained by us or given by you in your dealings with us on X-Braand’s or its agents computers, and in any other way. This will be used by X-Braand and its agencies for assessment and analysis (including market and product analysis), so that we can develop, improve and market our services to you and other customers, as well as protect our interests.
If you wish to find out what information we have on you, please send an e-mail to: customerservices@x-braand.co.uk
Cookie Policy
INFORMATION ABOUT OUR USE OF COOKIES
Our website uses cookies to distinguish you from other users who use our website. Cookies are required to track your transactions, provide you with a great and rewarding experience when you browse our website, and also allows us to improve the site. By continuing to browse our site or mobile app ("Site") you are agreeing to our use of cookies as set out in this policy.
We use different types of cookies on our Site. We only need you to consent to some of the cookies being used. ‘Strictly necessary cookies’ and ‘Functionality cookies’ are required to provide the cashback service we offer to you, so these are exempt from the requirement to obtain your consent.
We ask for your consent for ‘Analytical cookies’, ‘Targeting cookies’ and the cookies dropped by the affiliate networks (more information about affiliate network cookies is in the ‘Affiliate Network’ section of this policy).
You can withdraw your consent at any time by deleting all cookies on your devices and / or by changing the cookie settings of your browser or device. We need to make you aware that if you do this, some parts of our Site and other websites and mobile apps will not function correctly if you disable cookies. This may mean you will not be able to claim any cashback.
What is a Cookie?
A cookie is a small file of letters and numbers, it contains no personal information such as your name or email address. The cookie is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. Cookies may be placed on your device by X-Braand, which are ‘first party’ cookies. Cookies may also be placed by another party, such as our marketing partners or social media platforms. These are called ‘third party’ cookies. Where targeting cookies are placed by third parties, any information collected by them will be used in according to the guidelines of their own privacy policies, you can find out more on their websites.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our Site.
- Functionality cookies. These are used to recognise you when you return to our Site. This enables us to personalise our content for you and remember your preferences such as your favourite merchants.
- Analytical/performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. These cookies help us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.
- Targeting cookies. Targeting cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests. If the cookie is set by a third party, this type of cookie may also be used to create profiles of your general online behaviour. The information collected by tracking cookies is then used to serve you with tailored online advertising. We allow approved third parties to drop these cookies via our Site for the purpose of collecting tracking information.
Affiliate Networks
When you click through to a retailer from our Site, your browser redirects via an affiliate network which drops a cookie on your computer. The cookie stores tracking information so that when you visit a retailer via our Site, any purchases made will result in the retailer reading this information. The retailer will then provide us with information about your purchase, at which point we can then credit your account. No personal information such as your name or email address is involved in this process. We recommend that you enable cookies in your browsers to make full use of the Site and to ensure that any purchases on third party sites are recorded.
Whilst the affiliate network cookie isn’t dropped by us, we just wanted to inform you about it before you use our Site to make a transaction. By continuing to use our Site you agree to third parties such as affiliate networks and retailers featured on our Site using cookies for the purpose of tracking and awarding your cashback.
Advertising Partners
Targeting cookies are used on X-Braand.co.uk to improve ads, to make them relevant and to improve efficiency. Cookies also allow X-Braand to measure the effectiveness of advertising. Cookies will collect advertising data and site usage data and record it when visitors reach the X-Braand website. Cookies are set on our site by us or third-party partners and build an overall anonymous profile of individuals’ preferences to identify what users find popular, allowing a more personalised and relevant selection of advertisements to be displayed when you browse the internet. X-Braand has no visibility of individual data or personal data in this process.
Information on how our advertising partners collect and use data through their cookies and how to further control your ad preferences can be found in these links:
Apple Privacy Policy
Bing Privacy Policy
Facebook Privacy Policy
Google’s Privacy and Terms site
Manage Cookies
Some cookies are essential in order to use the Site, and if you do reject cookies this may affect the functionality of the Site meaning that your cashback may not track and content may not work as it should.
You can choose which cookies you’d like us to store on your device by updating your browser settings. Each browser allows you to restrict or block cookies in a variety of ways.
To find out more about cookies such as; managing the cookies or how to see what cookies have been set on any of the browser types listed below.
Visit http://aboutcookies.org.uk/managing-cookies
Google Chrome
Microsoft Edge
Mozilla Firefox
Microsoft Internet Explorer
Opera
Apple Safari
Please note that X-Braand is not responsible for the content of external websites.
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